Senior Director of Customer Experience – StellarWP
As co-founder of GiveWP, and now a director of marketing and customer experience at StellarWP, I have a unique perspective on the WordPress plugin and theme economy. I’m passionate about the freemium business model as an incubator for innovation and growing entrepreneurial businesses and business leaders.
As a speaker I enjoy educating on topics of product marketing, customer experience and success, marketing strategy and tactics, and the strength and potential of the WordPress project for democratization of ideas and economic growth.
I blog regularly at mattcromwell.com and am co-host of the Glam That Plugin and WP Product Talk shows that you can find on YouTube.
Additional topics: team management and empowerment
My working hours are in the following time zone: Europe/Berlin
My region is: Hessen
Topics I speak about include:
- Customer Success
- Product Management
- Tech Support
Language(s) I can present in: