Kirsten Starcher began her online career in New York during the dot-com boom, and has been involved in every aspect of web design, development, and content creation, plus a detour playing bass in a touring rock band. She has specialized in WordPress for the past 15 years, spoken at multiple WordCamps and for Learn WordPress online, and developed a course on WordPress troubleshooting skills for non-technical people. Having spent a lifetime honing the problem-solving skills she developed from her computer science degrees, she distills her experience into straightforward insights and instructions for those who need it at Facing Your Screen (https://facingyourscreen.com).

Additional topics: Troubleshooting, Tech Anxiety, Communication